Tracking number is provided with the shipping confirmation e-mail, so you can follow your order until it is delivered.

Your order will be dispatched within 1-5 workdays from the time you place your order. When your order is dispatched, you will receive a shipping confirmation by e-mail. 


We have free shipping for orders in EU over 137 EUR

For orders in EU under 137 EURO, the shipping is 5,45 EUR

For the rest of the world, the shipping is 16,36 EUR


Danish orders will be delivered within 1-3 days from the day you received your shipping confirmation.

International orders will be delivered within 1-10 days from the day you received your shipping confirmation.

Orders are not shipped or delivered on weekends and holidays. If a delivery suffers a delay or an item happens to be out of stock, you will be informed by e-mail as quick as possible and latest 30 days after the order was placed. 

Some delays may occur during sales, very busy periods, public holidays and severe weather conditions.

What to do when you receive your order:

We kindly ask you to try on any shoes on a carpeted surface only.


In case you wish to return or exchange an item, please note that it must be returned to us in the same condition in which you received it in, so that we will be able to issue a full refund.


Please also keep in mind that the shoe box is also a part of the product, and must also be sent back for return or exchange in the same condition as you received it in.


If you change your mind about an item you must notify us within 14 days after having received your purchase and ship it to Dico Copenhagen within the following 14 days from having notified us. 

Make sure that the product is still in perfect condition with undamaged packaging and tags still attached. We reserve the right to refuse any returns that do not match with these criteria:

Place the product in a shipping box or plastic bag. 

Enclose the original sales receipt to the product. 

Send the package to:

Dico Copenhagen. Store Kongensgade 57a. 2. floor, 1264 Copenhagen, Denmark

The return and financial responsibility is yours until it reaches us at Dico Copenhagen.

Please notice that we can exchange your items to another size or color if available in stock. 


All enquiries regarding shipping please contact