SHIPPING & RETURNS

Shipping 

Tracking number is provided with the shipping confirmation e-mail, so you can follow your order until it is delivered.

Your order will be dispatched within 1-5 workdays from the time you place your order. When your order is dispatched, you will receive a shipping confirmation by e-mail. 

 

We have free shipping for orders in EU over 137 EURO

For the rest of the world, the shipping is 40 EURO

 

Danish orders will be delivered within 1-3 days from the day you received your shipping confirmation.

International orders will be delivered within 1-10 days from the day you received your shipping confirmation.

Orders are not shipped or delivered on weekends and holidays. If a delivery suffers a delay or an item happens to be out of stock, you will be informed by e-mail as quick as possible and latest 30 days after the order was placed. 

Some delays may occur during sales, very busy periods, public holidays and severe weather conditions.

Returns

If you change your mind about an item you must notify us within 14 days after having received your purchase and ship it to Dico Copenhagen within the following 14 days from having notified us. 

Make sure that the product is still in perfect condition with undamaged packaging and tags still attached. We reserve the right to refuse any returns that do not match with these criteria:

Place the product in a shipping box or plastic bag. 

Enclose the original sales receipt to the product. 

Send the package to:

Dico Copenhagen. Store Kongensgade 57a. 2. floor, 1264 Copenhagen, Denmark

The return and financial responsibility is yours until it reaches us at Dico Copenhagen.

Please notice that we can exchange your items to another size or color if available in stock. 

 

All enquiries regarding shipping please contact sp@dicocopenhagen.com